Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. But currently there’s no return , however We have an 1-day exchange policy, which means you have 1 day after receiving your item to request an exchange . 

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive a message with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally here in Egypt . We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.